TillCreate tickets in a couple of clicks.Quick Several tickets can be opened at once. Change performers, add or remove a service... Practical Multiple payments, predefined special rates, discounts Thorough Report printing with statistics for services, employees, clients and stock Simple Client balances, loyalty points, last purchases, change and tip management |
ClientsCreate an in-depth client file to increase your salon's valueData quality Address, phone numbers, email, Facebook page, sold products, average bill, visit frequency, waiting time and handling time History Each clients's purchase and technical history, till history, loyalty points |
EMPLOYEESOrganise your time with a roster adapted to your needs and create challenges to motivate your teamBasic information: address, phone, email, availability, commissions, passwords Rosters All the elements required to organise your schedule for the coming days and weeks. Your employees' presence and occupation times are taken into account Wage management Commissions, salaries, objectives, employee stats, tips and advances Create targets Define annual targets to motivate your team and involve them in the salon's growth. Follow your employees' turnover growth for a given period and assign commissions accordingly |
LOYALTYCreate a lasting relationship with your clientsThe loyalty module lets you assign a loyalty card to your clients and reward them with gift points. How you give out points is entirely up to you and can be defined in different ways for different cards. Validity Define based on: • sex • age • days of the week • validity duration On each visit your clients will earn points based on the card assigned to them. You can see their points at a glance. |
MarketingCommunicate with your clientsExploitez votre fichier clients merlin Sélectionnez différents critères pour cibler les groupes de clients qui vous intéressent. Vos courriers Le traitement de texte intégré vous permet de créer, rédiger et personnaliser vos documents. Définissez la police, la mise en page et la mise en forme de vos opérations commerciales : relance clientèle, remerciement 1ère visite, anniversaire, offre spéciale, opération ponctuelle… Vos opérations marketing A partir des filtres et courriers réalisés, lancez l’opération marketing de votre choix : impression de courriers personnalisés, d’étiquettes, envois d’emails et de SMS*. Tranquillité et sérénité assurées, les envois de vos opérations marketing par emails et SMS* sont pré-paramétrés et se font automatiquement. *Nécessite l’option SMS. |
StockKeep your stock levels perfectly balanced, saving time and money.Simple management Merlin lets you manage your stock better by considerably reducing costs and saving time across the board. Scan, save, and your stock quantity is adjusted. Practical Product files, supplier files, label printing, mass price changing. Efficient Inventory (inputs and differences), orders with suggested quantities, input, delivery, history, order tracking with stock in and out movements by name or barcode. |
APPOINTMENT BOOKOptimise performance and occupation timesPeak and trough management View peak and off-peak times at a glance, split appointments between employees, search for clients by name, phone number, loyalty card number. Extras Automatic text reminders and confirmations (SMS subscription required), statistics management (no-shows, cancellations), appointment book can be used as the main screen. |
ACTIVITY ANALYSISGet a quick idea of your salon's status and the impact of all the changes you make, such as new services and employees.Salon figures in graph form, growth curves, performance comparisons from one year to the next. Multiple dashboard reports Turnover growth tracking, client movement overview (frequency and spending trends), employee career tracking, service and retail growth |
SECURITY CONTROLSKeep tabs on your KPIs with quick graphsNobody can steal your client files: password system for accessing the salon data, anti-theft encryption, secure connection, special security code set in conjunction with Ikosoft for the salon owner. Surveillance Fix thresholds and the software will warn you if one of the counters drops out of the green zone so you can react straight away (retail ratio, average bill, colour penetration and many more). |
