Telephone reception software
The customer relationship is a fundamental aspect of the beauty business. A customer should not need to identify herself.
A 5-star welcome
As soon as the customer is known in your hair salon or beauty institute, after the 1st visit, a personalized welcome is offered to her. The Merlin software recognises the telephone number and identifies the client at the first ring.
With each ring you know who’s calling: access your customer’s record and history with one click. Anticipate her needs: services, preferred time slots, loyalty points, preferred collaborator…
Increase your turnover.
Calls when you’re closed or busy? You’ll find a list of missed calls in Merlin. Call back customers who have tried to reach you and turn calls received during your closing hours into sales. You can use Merlin to keep track of your missed calls.